Knowledge

Knowledge tutorial

Guides, blog posts, checklists and process notes for EXIM teams.

Open app Read guides

Screen guide

Knowledge screens

01 **Blog and guides page** Use guides for repeatable import-export training content.

*User action:* Open Blog/Knowledge from navigation or My Apps.

*What appears:* Guide posts and knowledge content are shown for learning.

*Next step:* Open a relevant guide and share it with users.

02 **Tutorial center** Use guide pages as training material for each eDiss app.

*User action:* Open Tutorials when the user needs app-specific steps.

*What appears:* Each tutorial includes screenshots and action notes.

*Next step:* Choose the matching app guide.

03 **Community learning** Approved guide posts can educate users inside the community.

*User action:* Publish guide-style posts in Sub-eDiss when community learning is needed.

*What appears:* Approved content becomes discoverable in channels.

*Next step:* Link users from chat, footer or app cards to the guide.

Quick start

Knowledge workflow

01 Read Guides

Open approved guide posts for customs, freight, HSN and filing knowledge.

02 Create Guide

Submit guide content from the post flow and select guide type.

03 Share

Use guides as repeatable training material for users and teams.

App tutorials

Choose an app to learn.

Directory Directory guide / Free Requirements Posting guide / Free Sub-eDiss Forum Forum guide / Free Chat Chat guide / Free Transport Transport guide / Starter Air/Sea Filing Filing guide / Business MAWB Billing Billing guide / Starter Invoicing Invoice guide / Starter HSN Finder HSN guide / Free Knowledge Open tutorials / Free

Latest guides

Reusable training posts.

No approved guide posts yet. Create guide posts from the requirement form to fill this area.

Admin work

How to keep tutorials low cost.

Create guide posts for each app, approve them, and link screenshots or checklist text. Later, high-use guides can become video tutorials without changing the app launcher.

Write guide